How can I remove, clean or replace the silicone nozzle?
The silicone nozzle is the small black "spout" from which the tea is served. It is located under the glass brewing chamber. Clean the silicone nozzle at least once a month. If the flush is disable...
How can I descale the machine?
Depending on the hardness of your water, limescale will build up over time. If you do not descale the inside of your machine, this can affect the water flow and therefore the taste of the tea. C...
Yes, there are replacements for the following parts of the BRU Maker One: Tea strainer and tea strainer lid Glass brewing chamber Silicone nozzle They will soon be available through our online ...
How do I clean the machine and its components?
Tips for cleaning the BRU Maker One The machine and its components should be cleaned regularly. First, there are two things to keep in mind: Never use abrasive cleaners, solvents or abrasive clea...
It's very likely that your display is not scratched, but still has the protective film stuck on. In the following video we show you how to remove it very easily. VIDEO LINK
How our BRU subscriptions work
BRU Filter & BRU tea subscription With our BRU filter subscription you get 30% discount on every filter and with the BRU tea subscription you get 20% discount on every tea you buy as a subscri...